SHIPPING & RETURNS
Enjoy free shipping on all orders! - We offer standard shipping within Sweden, delivered by Postnord in 1-2 business days. A delivery notification will be sent via text message or email when your package is ready to be collected at your local delivery point. Download the Postnord app to easily track your order.
Enjoy free return on any full-price order! - If you for any reason would like to return an item we will help you within 14 days of receiving your order to initiate a return. Send an email to info@ournewroutine and mark email with “Return and your order number” and we will provide you with a prepaid return label that you must print. Items sent back to us without first requesting a return will not be accepted. Note that all items must be returned unused and undamaged and in its original packaging. If the products returned are not re-sellable, we may not accept your return. Unfortunately, we cannot accept returns on sale items or any gift cards.
We will notify you once we have received your return and let you know if the refund was approved or not. If approved we will automatically refund on your original payment method. Please keep in mind that it can take some time for your bank or credit card company to process and post the refund.